Personal data

Privacy Policy


This Privacy Policy was last updated on 16 November 2020

Welcome to ITQuoter, a platform that lets you configure, price and quote IT products.

In this Privacy Policy, any person who accesses (“Website”) or any ITQuoter services (“Services”) is referred to as “you” or “your”.

This Privacy Policy sets out iSell Pty Limited’s (“we”, “us” or “our”), and your, rights and obligations in relation to personal information you provide through the use of our Website or Services. Personal information means any information about an individual from which that person can be identified. Please read this Privacy Policy carefully before accessing, registering and/or using the Website or Services. By accessing, registering for and/or using the Website and Services you agree to follow and be bound by our Terms of Use (including this Privacy Policy). If you do not agree to all the Terms of Use (including this Privacy Policy), you must not use the Website or Services.

As further detailed below, if you reside in the United Kingdom, European Union (“EU”), or European Economic Area (“EEA”), you may have additional rights with respect to your personal information (such as under the General Data Protection Regulation (“GDPR”)).

Except as set out in this Privacy Policy, capitalised terms used in this Privacy Policy have the same meanings as set out in the Terms of Use.

This Privacy Policy may be varied by us at any time, effective upon the posting of modified terms on the Website or as otherwise notified to you in writing (including by email). You will ensure that you have read, understood and agree to the most recent terms posted on the Website or as otherwise notified to you.

1.  Collection

We may gather two types of information about you from the ITQuoter Services:

  • personal information and any other information, provided by you, both at the time of registration for the Services and also when you use the Services or the Website, including name, address, email address, business role and phone number; and
  • aggregate information generated by our systems which track traffic to the Website and the ITQuoter platform but do not relate to you personally (if we combine or connect aggregate information with your personal information so that it can directly or indirectly identify you, we will treat the combined data as personal information which will be used in accordance with this Privacy Policy).

We may receive personal information about you from various third parties including analytics providers (such as Google) and/or financial and transaction information from our payment processors (such as National Australia Bank).

Where we need to collect personal information by law, or for the purposes of providing the Services to you, failure to provide necessary personal information when requested may result in certain services not being available to you.

For UK, EU and EEA residents: ITQuoter will be the controller of your personal information that is collected and processed under this Privacy Policy. We will be the processor of, and your organisation will be the controller of, your personal information that is entered into the ITQuoter platform when you use the Services.

2.  Use

We may use the personal information we collect from you:

  • to provide you with (and assist you with using) the Services, including to verify your identity and assist you if you forget your password or login details;
  • to enhance the delivery of the Services to you;
  • to contact you in relation to your use of the Services;
  • to provide you or your organisation with other services (for example consultancy services) related to the Services;
  • to allow us to process payments in relation to our Services;
  • to provide further information to you about suppliers or other websites and services which we consider may be of interest to you;
  • for future marketing, promotional and publicity purposes, including to carry out direct marketing, market research and surveys;
  • for ensuring that you are shown the information that is most relevant to you and your interests;
  • to monitor, develop and improve the Website and our Services;
  • to comply with our legal obligations; and
  • for any other use that you authorise.

Where we need your consent so that we can send marketing communications to you, we will obtain your consent before doing so. You have the right to withdraw consent to marketing communications at any time by emailing us at, or by unsubscribing through the unsubscribe link in the email.  If you elect not to receive communications or ask to be removed from a mailing list we may still send you communications where it is necessary for the provision of the Services or to provide you with details of the Services.

For UK, EU and EEA residents: We try to ensure all our activities relating to personal information are necessary and have a lawful basis for processing.  These bases include:

  • Consent:personal information you have allowed us to collect and process with your explicit consent.
  • Contract:personal information we need to fulfil a contract we have made with you or to provide goods or services you have requested from us.
  • Legal obligation:personal information we need to collect and process to comply with the law.
  • Vital interests:personal information we need to use in order to protect you or someone else’s safety.
  • Public interest:personal information we process, use or share to perform a specific task in the public interest, at the request of an official authority or as required by law.
  • Legitimate interests:personal information we, or a trusted third party, need to achieve our legitimate interests (including your individual interests, social benefits or our commercial interests).

We set out below our understanding of the different categories of personal information we may collect about you and the lawful basis on which we may need to process your information. Please contact us by sending an email to if you would like to learn more.



We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

3.  Disclosure of information

We will only share personal information with other organisations or individuals in the following limited circumstances:

  • Where we engage the following categories of third parties to perform services on our behalf or assist in providing the Services:

(i) hosting and storage providers;

(ii) maintenance, support and backup providers; and

(iii) payment processors.

We will ensure that these parties agree to use personal information only as required to perform their functions (and not for other purposes), and to process the personal information in accordance with applicable privacy laws.

  • We may share your personal information with any member of our corporate group (which means our subsidiaries our related bodies corporate) for any of the purposes set out in this Privacy Policy.
  • Where we (or any of our group companies) sell a business, we may provide your personal information as part of a database to the buyer, so that they can contact you about their plans for the business.
  • Only where we have your consent to do so, we may provide your personal information to other merchants or organisations so they may send you communications about other products, services or events.
  • We may need to disclose your personal information: (i) to satisfy any applicable law, regulation, legal process or government request; (ii) for the prevention of fraud or other illegal activities; (iii) related to suspected or actual violations of our Terms of Use; and/or (iv) to safeguard our rights and the rights and safety of others.

For UK, EU and EEA residents: Where we share your personal information with our service providers, these entities will be data processors and will only process personal information under our instructions. Where we disclose your personal information to other third parties, these parties may be (unless otherwise stated) controllers of the information.

4.  Cookies and tracking 

We may use cookie files containing information that can identify the computer you are working from. A cookie file is anonymous and is only used to identify visits from the same web browser.

We may use the information generated by cookie files to: (a) track traffic patterns to and from the Website and/or the ITQuoter platform; (b) ensure any communications are being shown to the most appropriate person; and (c) enable you to enter the Website and/or the ITQuoter platform, use the Services and visit registered user-only areas of the Website and/or the ITQuoter platform.

We also use remarketing services to advertise on third party websites to you after you have visited the Website.  Our third party vendors, including Google, show you advertising for our Services on sites across the Internet using cookies.

You can choose to refuse cookies by turning them off in your browser and/or deleting them from your hard drive or other storage media. You do not need to have cookies turned on to use all ITQuoter Services but you will need them to access personalised or secure content on the ITQuoter Platform. Some pages may not function properly if the cookies are turned off.

For UK, EU and EEA residents: Please see our Cookies Policy.

5.  Content providers, advertisers and partners

We do not control the practices of content providers, advertisers, partners and other third parties connected with the Services and to whom you provide personal information whilst using the Services. The Website and Services may contain links to other sites, which may not follow the same privacy policies that we adopt. We recommend that you check any relevant privacy policies before providing your personal information to any third party.

6.  Analytics

We use software and systems which analyse information provided through the Website and Services on an aggregated basis.  This information is collected and aggregated so you cannot be identified personally and no personal information is stored about you through these analytics.

7.  Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. As no data transmission over the internet can be guaranteed to be completely secure, we cannot ensure the security of any information you transmit or receive through Website and/or Services. While we take precautions to minimise the related risks, these activities are conducted at your own risk.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8.  Holding, correcting and updating

Any personal information that you provide to us will be collected and held by us at Level 3, 22 Market Street, Sydney NSW 2000, Australia. If you are an individual, you have rights of access to and correction of personal information that we hold. We offer the ability to correct or change the information collected at any time and as often as necessary. If you have any questions about how our services work or regarding this Privacy Policy, please contact us by sending an email to

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

You have the right to make a complaint at any time to the relevant supervisory authority for data protection issues in your country. We would, however, appreciate the chance to deal with your concerns before you approach them so please contact us in the first instance.

For UK, EU and EEA residents:

We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Under certain circumstances, you may have the following additional rights under data protection laws in relation to your personal information (in addition to those mentioned above):

  • right to erasure of your personal information;
  • right to restriction of processing of your personal information;
  • right to portability of your personal information;
  • right to object to processing of your personal information;
  • right not to be subject to significant automated decision-making (including when based on profiling); and/or
  • right to withdraw consent to processing of your personal information.

If you wish to exercise any of the rights set out above, please email  In addition where the GDPR applies to our processing you also have the right to lodge a complaint with the relevant supervisory authority (for example ICO in the UK) but we would value the opportunity to resolve the matter ourselves first where possible.

9.  UK, EU and EEA Residents: International Transfers

Many of our external third parties are based outside the UK, EU and EEA so their processing of your personal information will involve a transfer of information outside these jurisdictions. Whenever we transfer your personal information out of the UK, EU or EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal information to countries that have been deemed to provide an adequate level of protection for personal information by the European Commission; and/or
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal information the same protection it has in Europe.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal information out of the UK, EU and EEA.



The ITQuoter website uses cookies to help optimize your browsing experience. Learn more about cookies and how you can control them below.

What are “Cookies”?

Cookies are small text files used by websites and stored on your devices, with your consent, that remember your registered login, help you resume where your last browsing session left off, display pages correctly, and keep track of your preferences within the website.

A visit to a page on our website may generate the following types of cookies:

Registration cookies – These let us know which account you are signed in with and whether or not you are allowed access to a particular service, and they help us associate any comments you post with your username.

Site performance cookies – This is how we remember your preferences for the tools found on our website so you don’t have to reset them each time you visit our site.

Anonymous analytics cookies – These tell us whether or not someone has visited our site in the past so we can track the number of site users and how often they visit for statistics. Note that these cookies can’t be used to identify any individual.

Advertising cookies – We use these to target our advertisement more accurately by telling us whether or not you have seen our ad and how long it is since you have seen it. These cookies store information about what you are looking at on our site, not your personal information.

How to accept, reject or turn off cookies

You can accept or reject cookies on our website via the pop-up cookies banner on our homepage or by emailing us at

If you would like to turn off cookies from all the websites you visit, you can do so via your browser’s settings. However, the websites you visit will not be able to tell whether you are signed in if cookies are turned off, which means you will not be able to post comments or access certain parts of the website.

Follow the links below to learn about all of your browser’s Cookies settings:

For more information on how to control your cookie settings and browser settings on your computer, and how to delete cookies on your hard drive, please visit or

How to turn off third-party advertising cookies

Some of the advertisements you see on a website are added by other organizations anonymously to track who has viewed their ad.

The Network Advertising Initiative (NAI), a leading self-regulatory association dedicated to responsible data collection and its use for digital advertising, lets you opt out of third-party advertisements.